πŸŽ“ 2025 Learnerships & SETA Programmes Now Open β€” Start Your Application Today
πŸ“ž 078 737 1578 βœ‰οΈ training@amasiko.co.za πŸ• Mon–Fri 08:00–17:00
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Student Support

Dedicated support services to help you succeed throughout your studies β€” academic, technical, and administrative.

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Support Available to All Students

Every enrolled student at Amasiko Training Centre has access to a full range of support services at no additional cost.

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Academic Support

Struggling with course content? Our facilitators offer individual and group support sessions to help you grasp difficult concepts and stay on track with your programme.

  • One-on-one facilitator consultations
  • Additional study materials on request
  • Assessment guidance and feedback
  • Portfolio of Evidence (PoE) support
Request Academic Support
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Technical Support

Having trouble logging in, accessing materials, or using the student portal? Our technical support team will resolve your issue promptly.

  • Student portal login assistance
  • Password resets and account issues
  • Course material access problems
  • Device and browser compatibility help
Report a Technical Issue
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Administrative Support

Questions about your enrolment, certificate, payments, or documents? Our admin team handles all student records and official correspondence.

  • Enrolment confirmation letters
  • Official student cards
  • Certificate reprint requests
  • Payment receipts and statements
Contact Admin Team
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Learner Wellness

We care about more than just your academic progress. If you are going through a difficult time personally, speak to our student support officer in confidence.

  • Confidential student counselling referrals
  • Deferral and leave of absence requests
  • Disability and learning needs accommodation
  • Financial hardship support referrals
Speak to Someone

Contact the Support Team

Multiple ways to reach us β€” choose what works best for you.

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Call Us

078 737 1578

Monday – Friday
08:00 – 17:00

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Email Support

support@amasiko.co.za

Response within
1 business day

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WhatsApp

+27 71 000 0000

Monday – Friday
08:00 – 17:00

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Walk In

Sandton, Johannesburg

By appointment
Monday – Friday

Common Support Questions

I forgot my student portal password

Email us at support@amasiko.co.za with your student number and registered email address. We will reset your password within one business day.

I can't access my course materials

First ensure your fees are up to date β€” access is suspended for overdue accounts. If fees are paid, contact our technical support team.

I need to defer my studies

Complete a deferral request form available from our admin office. Deferrals are subject to approval and must be submitted at least 10 business days before your programme start date.

How do I request my certificate?

Certificates are issued automatically upon successful completion and SETA verification. If you have not received yours within 8 weeks of completion, contact admin@amasiko.co.za.

View All FAQs

Need Help? We're Just a Message Away.

Our support team is here Monday to Friday, 08:00 – 17:00. Don't struggle alone β€” reach out.